Leadership Development Designed To Elevate Your Confidence, Strategy and Influence.
PRIVACY POLICY
Nelly Elessa Coaching
Last updated: 31 December 2025.
At Nelly Elessa Coaching, we are committed to protecting and respecting your personal data.
This Privacy Policy explains how personal information is collected, used, stored, and protected when you visit our website, sign up for resources, purchase digital products, or engage with our programmes and services. It also explains how cookies and similar technologies are used on this website.
We are committed to handling your data responsibly, transparently, and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).
1. Who We Are
This website is owned and operated by Nelly Elessa EI, trading as Nelly Elessa Coaching.
For the purposes of data protection law, Nelly Elessa EI is the data controller and is responsible for your personal data (referred to in this Privacy Policy as “we”, “us”, or “our”).
This Privacy Policy applies to this website and any associated landing pages, checkout pages, digital products, and online platforms operated under the Nelly Elessa Coaching brand.
2. Personal Data We Collect
We may collect and process the following personal data:
- Name
- Email address
- Billing and payment information (processed securely via third-party providers)
- Information you provide when completing forms, making enquiries, or purchasing products
- Technical data such as website usage data
We collect only the personal data necessary to deliver our services, communicate with you, and improve our offerings.
3. How We Use Your Personal Data
Your personal data may be used to:
- Deliver digital products, programmes, and services
- Respond to enquiries and provide customer support
- Communicate with you regarding purchases, updates, or resources
- Send marketing communications where you have provided consent
- Improve website functionality and user experience
- Comply with applicable legal or regulatory requirements
- Your data is used solely for the purposes outlined above.
4. Legal Basis for Processing
Under UK and EU data protection law, we process personal data on the following lawful bases:
Consent — where you have explicitly agreed (e.g. email subscriptions)
Contract — where processing is necessary to fulfil a purchase or service
Legal obligation — where processing is required to meet legal responsibilities
Legitimate interests — where necessary to operate and improve our business, provided your rights and freedoms are not overridden
5. Sharing Your Data
We do not sell or rent your personal data.
Personal data is shared solely with trusted third-party service providers where necessary to deliver our services (such as payment processing, email communications, or website hosting). These providers are required to process your data securely and in accordance with applicable data protection laws.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.
When personal data is no longer required, it is securely deleted or anonymised.
7. Your Rights
Under UK GDPR and EU GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Withdraw consent at any time (where consent is the legal basis)
- Request data portability
You may exercise these rights by contacting us via the contact form on this website.
8. Cookies
This website uses cookies and similar technologies to improve user experience and analyse website performance.
Cookies are small text files stored on your device. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
By continuing to use this website, you consent to the use of cookies.
9. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.
While no system can be guaranteed to be completely secure, we take data protection seriously and regularly review our security practices.
10. Third-Party Links
This website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be published on this page, and continued use of the website indicates acceptance of the updated policy.
12. Contact
If you have any questions about this Privacy Policy or how your personal data is handled, please use the contact formavailable on this website.
Leadership Development Designed To Elevate Your Confidence, Strategy and Influence.
